WIX CARE PACKAGES
Keep your website at its best
Ongoing Wix and Wix Studio support covering small updates, regular checks and expert help to keep your website running smoothly.
Essential Care Package
£30/month
Your Essential Care Package includes:
Includes up to 30 minutes of studio time each month for content updates, design tweaks, or small improvements. Simply submit a job request and we’ll confirm the time required before starting.
Your requests are scheduled ahead of other work, ensuring faster turnaround times and consistent monthly support.
If you need any additional work on your website outside of this care package, benefit from a 5% discount and no minimum charge.
If you need a one-to-one website training session, benefit from a 5% discount.
Checks every 3 months to ensure everything is functioning as expected, including verifying links, testing forms, and checking site responsiveness across devices.
A yearly review your site’s basic SEO elements like meta tags, alt text, and keyword placement, ensuring your content is properly optimised.
For smaller sites or those with lighter, occasional updates that still benefit from reliable, expert oversight.
Premium Care Package
£120/month
Your Premium Care Package includes:
Includes up to 2 hours of studio time each month for content updates, design tweaks, or small improvements. Simply submit a job request and we’ll confirm the time required before starting.
Your requests are scheduled ahead of other work, ensuring faster turnaround times and consistent monthly support.
If you need any additional work on your website outside of this care package, benefit from a 15% discount and no minimum charge. Simply submit our job request form.
If you need a one-to-one website training session, benefit from a 15% discount.
Checks every month to ensure everything is functioning as expected, including verifying links, testing forms, and checking site responsiveness across devices.
A twice-yearly review your site’s basic SEO elements like meta tags, alt text, and keyword placement, ensuring your content is properly optimised.
A monthly report straight to your inbox showing key stats and insights about your website performance.
If you need any development work, benefit from a 5% discount.
For growing sites that benefit from regular hands-on care, deeper ongoing support and a saving on development work when needed.
Most Popular
Pro Care Package
£60/month
Your Pro Care Package includes:
Includes up to 1 hour of studio time each month for content updates, design tweaks, or small improvements. Simply submit a job request and we’ll confirm the time required before starting.
Your requests are scheduled ahead of other work, ensuring faster turnaround times and consistent monthly support.
If you need any additional work on your website outside of this care package, benefit from a 10% discount and no minimum charge. Simply submit our job request form.
If you need a one-to-one website training session, benefit from a 10% discount.
Checks every month to ensure everything is functioning as expected, including verifying links, testing forms, and checking site responsiveness across devices.
A yearly review your site’s basic SEO elements like meta tags, alt text, and keyword placement, ensuring your content is properly optimised.
A monthly report straight to your inbox showing key stats and insights about your website performance.
For businesses that update their content regularly and value consistent input, reporting and peace of mind each month.
Our Care Packages provide ongoing monthly support to keep your website updated, stable and professionally maintained as your business and the Wix Studio platform evolve.
Clients who want their website to stay reliable, up-to-date and professionally maintained, without needing to monitor changes or handle fixes themselves.
Your package includes monthly studio time for routine updates and changes requested through the Client Portal, along with inclusive support ticket fixes that provide quick solutions when something stops working as expected. You also benefit from ongoing oversight, priority support and reduced rates for larger pieces of work — giving you complete peace of mind that your site is consistently looked after.
Care Packages Terms and Conditions
Care package subscriptions begin on the first day of the month following the first payment. Payments will be processed on the 1st of each month thereafter, with the payment on the 1st covering the current month’s care package. A minimum commitment of 3 months is required for all packages.
The care package operates on a 12-month cycle from the start date, with services provided on a monthly, quarterly, biannual or annual basis, as outlined in the package details. Clients must maintain their subscription through each scheduled service date to receive that service. If the package is cancelled before a scheduled service, you will not be entitled to that service.
After 2 complete months, care plans can be cancelled with one month’s notice, providing the minimum 3-month commitment has been met.
Before a Care Package can begin, your website must be in a suitable condition regarding layout, functionality, SEO foundations and accessibility. This ensures that ongoing maintenance can be delivered effectively and within the scope of your package. Where necessary, a Mini Audit may be required before the Care Package begins.
Each care package includes a set amount of inclusive studio time per month. This time can be used for any tasks across your existing website, with the exception of development work or training and guidance sessions. Inclusive studio time cannot be carried over to future months. Any requests beyond your monthly allowance or outside this scope will be quoted separately, with the relevant package discount applied.
All requests must be submitted via the Client Portal using either the Submit Job Request form or the Raise Support Ticket form. Requests sent by email or phone will not be accepted unless resubmitted through the Client Portal. Support tickets cannot be submitted for any issues that existed before the start of the subscription. Any support required for pre-existing issues, or issues caused by you or a third party, will be chargeable.
Discounts on training and guidance exclude group sessions of 3 or more participants. You have direct access to our team through Client Portal messaging within our advertised business hours. We will respond to support requests within the timescales outlined in the package details.
Book a call with us to discuss your requirements
30 min • Free
